"Thank you for your excellent service in sending me 2 off replacement Ultraflow pistols for my water supply to my caravan. It was such a pleasant surprise to receive them today. It’s very unusual to receive such excellent service and I will be for sure telling everyone about. Thanks again and best wishes for Christmas and New Year."

"Hi Rachel, I’ve received the fuses you posted to me and just wanted to say thank you! It's rare to deal with large companies nowadays that actually deliver on their promises. Many companies could learn from Truma and your excellent customer service. Cheers"